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.sidebar__link--active{color:#3b82f6}.sidebar__link--active:before{content:"";background:var(--color-accent);border-radius:0 2px 2px 0;width:2px;height:70%;position:absolute;top:50%;left:0;transform:translateY(-50%)}.sidebar__link svg{stroke-width:1.6px;flex-shrink:0;width:18px;height:18px}.sidebar__link-badge{background:var(--color-accent);color:var(--color-text-inverse);font-size:var(--font-size-2xs);border-radius:var(--radius-full);font-weight:var(--font-weight-semibold);letter-spacing:var(--tracking-normal);margin-left:auto;padding:1px 7px}.main-content{margin-left:var(--sidebar-collapsed-width);transition:margin-left var(--transition-slow);flex:1;min-width:0;overflow-x:hidden}.main-header{height:var(--header-height);background:var(--color-overlay);-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);border-bottom:1px solid var(--color-border-subtle);padding:0 var(--space-xl);z-index:50;transition:border-color var(--transition-base);justify-content:space-between;align-items:center;display:flex;position:sticky;top:0}.main-header__title{font-size:var(--font-size-lg);font-weight:var(--font-weight-semibold);color:var(--color-text-primary);letter-spacing:var(--tracking-tight)}.main-header__actions{align-items:center;gap:var(--space-sm);display:flex}.header-search{align-items:center;gap:var(--space-sm);background:var(--color-surface);border-radius:var(--radius-md);padding:6px var(--space-md);border:1px solid var(--color-border-light);width:260px;transition:width var(--transition-base), border-color var(--transition-fast), box-shadow var(--transition-fast), background-color var(--transition-fast);display:flex}.header-search:hover{border-color:var(--color-border)}.header-search:focus-within{border-color:var(--color-accent);width:320px;box-shadow:var(--color-accent-glow);background:var(--color-surface)}.header-search input{width:100%;font-size:var(--font-size-sm);color:var(--color-text-primary);background:0 0;border:none;outline:none}.header-search input::placeholder{color:var(--color-text-muted)}.header-search svg{color:var(--color-text-muted);flex-shrink:0;width:16px;height:16px}.header-search__kbd{background:var(--color-surface-hover);border:1px solid var(--color-border-light);border-radius:var(--radius-sm);font-size:10px;font-family:var(--font-mono);color:var(--color-text-muted);font-weight:var(--font-weight-medium);letter-spacing:0;flex-shrink:0;align-items:center;gap:2px;padding:2px 6px;display:inline-flex}.header-avatar{border-radius:var(--radius-full);background:var(--color-primary);color:#fff;width:32px;height:32px;font-weight:var(--font-weight-semibold);font-size:var(--font-size-xs);cursor:pointer;transition:box-shadow var(--transition-fast), transform var(--transition-fast);letter-spacing:var(--tracking-tight);border:1px solid #ffffff14;justify-content:center;align-items:center;display:flex}.header-avatar:hover{box-shadow:var(--shadow-md);transform:translateY(-1px)}.header-icon-btn{border-radius:var(--radius-md);width:36px;height:36px;color:var(--color-text-secondary);transition:background-color var(--transition-fast), color var(--transition-fast);background:0 0;border:1px solid #0000;justify-content:center;align-items:center;display:inline-flex;position:relative}.header-icon-btn:hover{background:var(--color-surface-hover);color:var(--color-text-primary)}.header-icon-btn svg{width:18px;height:18px}.header-icon-btn__dot{background:var(--color-accent);border:2px solid var(--color-bg);width:8px;height:8px;box-shadow:0 0 8px var(--color-accent);border-radius:50%;position:absolute;top:8px;right:8px}.theme-switcher{background:var(--color-bg);border-radius:var(--radius-md);border:1px solid var(--color-border-subtle);gap:2px;padding:3px;display:inline-flex}.theme-switcher__btn{border-radius:var(--radius-sm);font-size:var(--font-size-xs);font-weight:var(--font-weight-medium);color:var(--color-text-secondary);transition:background-color var(--transition-fast), color var(--transition-fast);white-space:nowrap;background:0 0;border:none;flex:1;justify-content:center;align-items:center;gap:6px;padding:6px 10px;display:inline-flex}.theme-switcher__btn:hover{color:var(--color-text-primary)}.theme-switcher__btn--active{background:var(--color-surface);color:var(--color-text-primary);box-shadow:var(--shadow-xs)}.theme-switcher__btn svg{width:14px;height:14px}.page-content{padding:.8rem var(--space-lg);flex-direction:column;gap:.6rem;max-width:100%;display:flex;overflow-x:hidden}.metrics-grid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:.75rem;width:100%;margin-bottom:.75rem;display:grid}.ticket-detail,.ticket-detail__main,.ticket-detail__sidebar{gap:var(--space-lg);flex-direction:column;display:flex}.ticket-detail__metadata{gap:var(--space-base);padding:var(--space-lg);background:var(--color-surface);border-radius:var(--radius-lg);border:1px solid var(--color-border-light);grid-template-columns:repeat(4,1fr);display:grid}.ticket-detail__metadata-group{gap:var(--space-xs);flex-direction:column;display:flex}.ticket-detail__info-row{padding:var(--space-sm) 0;border-bottom:1px solid var(--color-border-light);justify-content:space-between;display:flex}.ticket-detail__info-label{font-size:var(--font-size-xs);color:var(--color-text-muted);text-transform:uppercase;letter-spacing:var(--tracking-wide);font-weight:var(--font-weight-semibold);margin-bottom:4px}.ticket-detail__info-value{font-size:var(--font-size-sm);font-weight:var(--font-weight-medium);color:var(--color-text-primary);align-items:center;gap:6px;display:flex}.ticket-hero{background:linear-gradient(135deg, color-mix(in srgb, var(--color-primary) 4%, transparent) 0%, color-mix(in srgb, var(--color-primary) 8%, transparent) 100%);border:1px solid var(--color-border-subtle);border-radius:var(--radius-xl);padding:var(--space-lg) var(--space-xl);position:relative;overflow:hidden}.ticket-hero:before{content:"";background:linear-gradient(90deg, var(--color-primary) 0%, #7c3aed 50%, var(--color-primary) 100%);height:3px;position:absolute;top:0;left:0;right:0}.ticket-hero__id{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size:var(--font-size-sm);font-weight:var(--font-weight-semibold);color:var(--color-primary);letter-spacing:var(--tracking-wide);margin-bottom:var(--space-sm);background:var(--color-primary-bg);border-radius:var(--radius-full);border:1px solid color-mix(in srgb, var(--color-primary) 20%, transparent);align-items:center;gap:4px;padding:4px 10px;display:inline-flex}.ticket-hero__title{font-size:var(--font-size-2xl,1.5rem);font-weight:var(--font-weight-bold);letter-spacing:var(--tracking-tight);color:var(--color-text-primary);margin-bottom:var(--space-base);word-wrap:break-word;line-height:1.2}.ticket-hero__badges{gap:var(--space-sm);flex-wrap:wrap;align-items:center;display:flex}.premium-card{background:var(--color-surface);border:1px solid var(--color-border-subtle);border-radius:var(--radius-xl);box-shadow:var(--shadow-sm);transition:border-color var(--transition-base), box-shadow var(--transition-base);overflow:hidden}.premium-card:hover{border-color:var(--color-border-light);box-shadow:var(--shadow-md)}.premium-card__body{padding:var(--space-lg)}.premium-card__title{font-size:var(--font-size-md);font-weight:var(--font-weight-semibold);color:var(--color-text-primary);margin-bottom:var(--space-base);align-items:center;gap:var(--space-sm);letter-spacing:var(--tracking-tight);display:flex}.premium-card__title svg{color:var(--color-primary)}.meta-chip{padding:var(--space-base);background:var(--color-surface);border:1px solid var(--color-border-subtle);border-radius:var(--radius-lg);transition:border-color var(--transition-base), background-color var(--transition-base), transform var(--transition-base), box-shadow var(--transition-base);flex-direction:column;gap:6px;display:flex}.meta-chip:hover{border-color:color-mix(in srgb, var(--color-primary) 20%, transparent);background:color-mix(in srgb, var(--color-primary) 2%, var(--color-surface));box-shadow:var(--shadow-sm);transform:translateY(-1px)}.meta-chip__label{text-transform:uppercase;letter-spacing:.06em;color:var(--color-text-muted);font-size:10px;font-weight:var(--font-weight-semibold);align-items:center;gap:4px;display:flex}.meta-chip__label svg{opacity:.6;width:12px;height:12px}.meta-chip__value{font-size:var(--font-size-sm);font-weight:var(--font-weight-semibold);color:var(--color-text-primary);align-items:center;gap:6px;display:flex}.meta-chip__avatar{border-radius:var(--radius-full);width:22px;height:22px;font-size:10px;font-weight:var(--font-weight-semibold);background:linear-gradient(135deg, var(--color-primary) 0%, #7c3aed 100%);color:#fff;box-shadow:0 0 0 1px var(--color-border-subtle);flex-shrink:0;justify-content:center;align-items:center;display:inline-flex}.thread-premium{gap:var(--space-md);flex-direction:column;display:flex;position:relative}.thread-premium__item{gap:var(--space-base);padding:var(--space-base);background:var(--color-surface);border:1px solid var(--color-border-subtle);border-radius:var(--radius-lg);transition:border-color var(--transition-base), box-shadow var(--transition-base);display:flex;position:relative}.thread-premium__item:hover{border-color:var(--color-border-light);box-shadow:var(--shadow-sm)}.thread-premium__item--system{background:linear-gradient(90deg, var(--color-primary-bg) 0%, transparent 100%);border-left:3px solid var(--color-primary)}.thread-premium__item--own{background:linear-gradient(90deg, color-mix(in srgb, var(--color-primary) 3%, var(--color-surface)) 0%, var(--color-surface) 100%)}.thread-premium__avatar{border-radius:var(--radius-full);background:linear-gradient(135deg, var(--color-primary) 0%, #7c3aed 100%);color:#fff;width:40px;height:40px;font-size:13px;font-weight:var(--font-weight-semibold);box-shadow:0 0 0 2px var(--color-surface), 0 0 0 3px var(--color-border-subtle);flex-shrink:0;justify-content:center;align-items:center;display:flex}.thread-premium__content{flex:1;min-width:0}.thread-premium__header{align-items:center;gap:var(--space-sm);flex-wrap:wrap;margin-bottom:4px;display:flex}.thread-premium__author{font-size:var(--font-size-sm);font-weight:var(--font-weight-semibold);color:var(--color-text-primary)}.thread-premium__time{font-size:var(--font-size-xs);color:var(--color-text-muted);font-variant-numeric:tabular-nums;align-items:center;gap:3px;display:inline-flex}.thread-premium__message{font-size:var(--font-size-sm);color:var(--color-text-primary);word-wrap:break-word;white-space:pre-wrap;line-height:1.5}.attachment-card{gap:var(--space-xs);padding:var(--space-sm);background:var(--color-surface);border:1px solid var(--color-border-subtle);border-radius:var(--radius-lg);cursor:pointer;transition:border-color var(--transition-base), background-color var(--transition-base), transform var(--transition-base), box-shadow var(--transition-base);flex-direction:column;display:flex}.attachment-card:hover{border-color:color-mix(in srgb, var(--color-primary) 30%, transparent);background:color-mix(in srgb, var(--color-primary) 2%, var(--color-surface));box-shadow:var(--shadow-md);transform:translateY(-2px)}.attachment-card__preview{border-radius:var(--radius-md);background:linear-gradient(135deg, var(--color-surface-hover) 0%, var(--color-bg) 100%);justify-content:center;align-items:center;height:100px;display:flex;position:relative;overflow:hidden}.attachment-card__preview img{object-fit:cover;width:100%;height:100%}.attachment-card__name{font-size:var(--font-size-xs);font-weight:var(--font-weight-medium);color:var(--color-text-primary);text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.attachment-card__size{color:var(--color-text-muted);font-variant-numeric:tabular-nums;font-size:10px}.comment-input-premium{gap:var(--space-sm);padding:var(--space-base);background:var(--color-surface);border:1px solid var(--color-border-light);border-radius:var(--radius-xl);transition:border-color var(--transition-fast), box-shadow var(--transition-fast);flex-direction:column;display:flex}.comment-input-premium:focus-within{border-color:var(--color-primary);box-shadow:0 0 0 3px color-mix(in srgb, var(--color-primary) 15%, transparent), var(--shadow-sm)}.comment-input-premium textarea{resize:none;width:100%;font-size:var(--font-size-sm);color:var(--color-text-primary);background:0 0;border:none;outline:none;min-height:48px;max-height:200px;font-family:inherit;line-height:1.5}.comment-input-premium__toolbar{justify-content:space-between;align-items:center;gap:var(--space-sm);padding-top:var(--space-sm);border-top:1px solid var(--color-border-subtle);display:flex}.comment-input-premium__actions{align-items:center;gap:var(--space-sm);display:flex}.btn-send-premium{background:linear-gradient(135deg, var(--color-primary) 0%, var(--color-primary-dark) 100%);color:#fff;border-radius:var(--radius-md);font-size:var(--font-size-sm);font-weight:var(--font-weight-semibold);cursor:pointer;transition:transform var(--transition-fast), box-shadow var(--transition-fast), opacity var(--transition-fast);box-shadow:0 2px 8px color-mix(in srgb, var(--color-primary) 25%, transparent);border:none;align-items:center;gap:6px;padding:8px 16px;display:inline-flex}.btn-send-premium:hover:not(:disabled){box-shadow:0 4px 16px color-mix(in srgb, var(--color-primary) 35%, transparent);transform:translateY(-1px)}.btn-send-premium:disabled{opacity:.5;cursor:not-allowed}.icon-btn-soft{border-radius:var(--radius-md);cursor:pointer;width:36px;height:36px;color:var(--color-text-muted);transition:background-color var(--transition-fast), border-color var(--transition-fast), color var(--transition-fast);background:0 0;border:1px solid #0000;justify-content:center;align-items:center;display:inline-flex}.icon-btn-soft:hover{background:var(--color-surface-hover);border-color:var(--color-border);color:var(--color-text-primary)}.modal-premium-backdrop{-webkit-backdrop-filter:blur(8px);z-index:1000;padding:var(--space-base);background:#0f1420a6;justify-content:center;align-items:center;animation:.2s fadeIn;display:flex;position:fixed;inset:0}.modal-premium-content{background:var(--color-surface);border:1px solid var(--color-border-light);border-radius:var(--radius-xl);box-shadow:var(--shadow-xl);flex-direction:column;width:90vw;max-width:1200px;height:auto;max-height:85vh;animation:.25s cubic-bezier(.16,1,.3,1) modalEnter;display:flex;position:relative;overflow-y:auto}@keyframes modalEnter{0%{opacity:0;transform:scale(.96)translateY(8px)}to{opacity:1;transform:scale(1)translateY(0)}}.resolution-card-premium{background:linear-gradient(135deg, var(--color-primary-bg) 0%, color-mix(in srgb, var(--color-primary) 4%, var(--color-surface)) 100%);border:1px solid color-mix(in srgb, var(--color-primary) 25%, transparent);border-radius:var(--radius-xl);padding:var(--space-lg);position:relative;overflow:hidden}.resolution-card-premium:before{content:"";background:linear-gradient(180deg, var(--color-primary) 0%, #7c3aed 100%);width:4px;position:absolute;top:0;bottom:0;left:0}.resolution-card-premium__title{font-size:var(--font-size-md);font-weight:var(--font-weight-bold);color:var(--color-primary);margin-bottom:var(--space-sm);align-items:center;gap:8px;display:flex}@media (max-width:1024px){.ticket-detail__metadata{grid-template-columns:repeat(3,1fr)!important}}@media (max-width:768px){.ticket-detail__metadata{grid-template-columns:repeat(2,1fr)!important}.ticket-hero{padding:var(--space-base)}.ticket-hero__title{font-size:var(--font-size-xl)}.thread-premium__avatar{width:32px;height:32px;font-size:11px}.premium-card__body{padding:var(--space-base)}.auth-shell--minimal{grid-template-columns:1fr;width:100%}.auth-hero--minimal{padding:var(--space-lg);min-height:auto}.auth-panel{padding:var(--space-lg)}.auth-page{padding:var(--space-base)}.auth-hero--minimal .auth-hero__logo{width:6rem;height:6rem}.auth-panel__title{font-size:var(--font-size-xl)}}@media (max-width:480px){.ticket-detail__metadata{grid-template-columns:1fr!important}.modal-premium-content{width:95vw;max-height:90vh}}.thread{gap:var(--space-md);flex-direction:column;display:flex}.thread__item{gap:var(--space-md);padding:var(--space-base);border-radius:var(--radius-lg);background:var(--color-surface);border:1px solid var(--color-border-subtle);transition:border-color var(--transition-fast), background-color var(--transition-fast);display:flex}.thread__item:hover{border-color:var(--color-border-light);background:var(--color-surface-hover)}.thread__item--system{background:var(--color-accent-soft);border-color:var(--color-accent-soft);border-left:3px solid var(--color-accent);font-size:var(--font-size-sm)}.thread__avatar{border-radius:var(--radius-full);background:var(--color-primary);color:#fff;width:32px;height:32px;font-size:var(--font-size-xs);font-weight:var(--font-weight-semibold);letter-spacing:var(--tracking-tight);box-shadow:0 0 0 1px var(--color-border-subtle);flex-shrink:0;justify-content:center;align-items:center;display:flex}.thread__content{flex:1;min-width:0}.thread__header{align-items:center;gap:var(--space-sm);margin-bottom:4px;display:flex}.thread__author{font-weight:var(--font-weight-semibold);font-size:var(--font-size-sm);color:var(--color-text-primary);letter-spacing:var(--tracking-normal)}.thread__time{font-size:var(--font-size-xs);color:var(--color-text-muted);font-variant-numeric:tabular-nums}.thread__message{font-size:var(--font-size-sm);color:var(--color-text-primary);line-height:var(--line-height-normal);word-wrap:break-word}.comment-input{gap:var(--space-sm);padding:var(--space-md);background:var(--color-surface);border-radius:var(--radius-lg);border:1px solid var(--color-border-light);transition:border-color var(--transition-fast), box-shadow var(--transition-fast);flex-direction:column;display:flex}.comment-input:focus-within{border-color:var(--color-accent);box-shadow:var(--color-accent-glow)}.comment-input textarea{resize:none;width:100%;font-size:var(--font-size-sm);font-family:var(--font-family);min-height:40px;max-height:200px;color:var(--color-text-primary);line-height:var(--line-height-normal);background:0 0;border:none;outline:none}.comment-input textarea::placeholder{color:var(--color-text-muted)}.auth-page{min-height:100vh;padding:var(--space-xl);background:var(--color-bg);justify-content:center;align-items:center;display:flex;position:relative;overflow:hidden}.auth-page:before{content:"";pointer-events:none;background:radial-gradient(circle at 20% 0,#2563eb14,#0000 50%),radial-gradient(circle at 80% 100%,#7c3aed0f,#0000 50%);position:absolute;inset:0}.auth-page:after{content:"";pointer-events:none;background-image:linear-gradient(#ffffff08 1px,#0000 1px),linear-gradient(90deg,#ffffff08 1px,#0000 1px);background-size:48px 48px;position:absolute;inset:0;-webkit-mask-image:radial-gradient(#000 30%,#0000 70%);mask-image:radial-gradient(#000 30%,#0000 70%)}[data-theme=dark] .auth-page:after{background-image:linear-gradient(#ffffff0a 1px,#0000 1px),linear-gradient(90deg,#ffffff0a 1px,#0000 1px)}:root:not([data-theme=dark]) .auth-page:after{background-image:linear-gradient(#0000000a 1px,#0000 1px),linear-gradient(90deg,#0000000a 1px,#0000 1px)}.auth-card{z-index:1;background:var(--color-surface);border-radius:var(--radius-xl);border:1px solid var(--color-border-light);box-shadow:var(--shadow-xl);width:100%;max-width:420px;padding:var(--space-2xl);position:relative}.auth-card__logo{text-align:center;margin-bottom:var(--space-xl)}.auth-card__logo-icon{border-radius:var(--radius-lg);background:var(--color-primary);color:#fff;width:56px;height:56px;font-weight:var(--font-weight-bold);font-size:var(--font-size-2xl);letter-spacing:var(--tracking-tight);margin-bottom:var(--space-base);justify-content:center;align-items:center;display:inline-flex;box-shadow:0 0 0 1px #ffffff1a,0 12px 32px 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0;border:none;justify-content:center;align-items:center;display:inline-flex}.drawer__close:hover{background:var(--color-bg)}.drawer__close svg{width:20px;height:20px}.drawer__content{padding:var(--space-base)}.drawer__section{margin-bottom:var(--space-lg)}.drawer__label{font-size:var(--font-size-xs);text-transform:uppercase;color:var(--color-text-muted);margin-bottom:var(--space-xs);font-weight:600;display:block}.drawer__field{font-size:var(--font-size-sm);color:var(--color-text-secondary)}.drawer__field--primary{font-size:var(--font-size-base);color:var(--color-text-primary);font-weight:500}.drawer__buttons{gap:var(--space-xs);flex-wrap:wrap;display:flex}.drawer__button{padding:var(--space-xs) var(--space-sm);border-radius:var(--radius-lg);font-size:var(--font-size-sm);cursor:pointer;transition:all var(--transition-fast);background:var(--color-bg);color:var(--color-text-secondary);border:none;font-weight:500}.drawer__button:hover:not(:disabled){background:var(--color-bg-hover)}.drawer__button--active{background:var(--color-primary);color:var(--color-text-inverse);box-shadow:0 0 0 3px var(--color-primary-bg)}.drawer__button:disabled{opacity:.5;cursor:not-allowed}.drawer__avatar{background:var(--color-primary);width:24px;height:24px;color:var(--color-text-inverse);font-size:var(--font-size-xs);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-weight:600;display:flex}.drawer__meta{padding-top:var(--space-base);border-top:1px solid var(--color-border);gap:var(--space-sm);flex-direction:column;display:flex}.drawer__meta-item{font-size:var(--font-size-xs);justify-content:space-between;display:flex}.drawer__meta-label{color:var(--color-text-muted)}.drawer__meta-value{color:var(--color-text-secondary)}.drawer__cta{width:100%;padding:var(--space-sm) var(--space-base);border-radius:var(--radius-lg);background:var(--color-primary);color:var(--color-text-inverse);cursor:pointer;transition:background-color var(--transition-fast);margin-top:var(--space-base);font-weight:600;font-size:var(--font-size-sm);border:none}.drawer__cta:hover{background:var(--color-primary-dark)}@media (max-width:768px){.drawer{max-width:100%}}.animate-scale-in{animation:.3s cubic-bezier(.16,1,.3,1) forwards scaleIn}.animate-fade-in{animation:.3s forwards fadeIn}.filter-chip{align-items:center;gap:var(--space-xs);background-color:var(--color-primary-bg);border:1px solid var(--color-primary);border-radius:var(--radius-full);font-size:var(--font-size-sm);color:var(--color-primary);font-weight:var(--font-weight-medium);white-space:nowrap;padding:4px 10px;display:inline-flex}.filter-chip button{cursor:pointer;width:16px;height:16px;color:inherit;font-size:var(--font-size-sm);opacity:.7;background:0 0;border:none;justify-content:center;align-items:center;padding:0;transition:opacity .2s;display:flex}.filter-chip button:hover{opacity:1}[data-theme=dark] .filter-chip{background-color:var(--color-primary-bg);border-color:var(--color-primary-light);color:var(--color-primary-light)}.mention-highlight{color:var(--color-primary);font-weight:var(--font-weight-semibold);background-color:#1e3a5f14;border-radius:2px;padding:0 2px}.mention-autocomplete{background-color:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);min-width:250px;max-width:320px;animation:.2s ease-out forwards slideUp;overflow:hidden}.mention-autocomplete__header{padding:var(--space-sm) var(--space-base);background-color:var(--color-bg);border-bottom:1px solid 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.15s;display:flex}.mention-autocomplete__button:hover{background-color:var(--color-primary-bg)}.mention-autocomplete__button:last-child{border-bottom:none}.mention-autocomplete__avatar{background-color:var(--color-primary);color:#fff;border-radius:var(--radius-full);width:32px;min-width:32px;height:32px;font-size:var(--font-size-sm);font-weight:var(--font-weight-semibold);justify-content:center;align-items:center;display:flex}.mention-autocomplete__content{flex-direction:column;flex:1;gap:2px;min-width:0;display:flex}.mention-autocomplete__name{font-size:var(--font-size-sm);font-weight:var(--font-weight-medium);color:var(--color-text-primary);white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.mention-autocomplete__email{font-size:var(--font-size-xs);color:var(--color-text-muted);white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.mention-autocomplete__empty{padding:var(--space-base);text-align:center;font-size:var(--font-size-sm);color:var(--color-text-muted)}[data-theme=dark] .mention-highlight{background-color:#2563eb1a}[data-theme=dark] .mention-autocomplete__button:hover{background-color:#2563eb14}@media (max-width:640px){.mention-autocomplete{min-width:calc(100vw - 32px);max-width:calc(100vw - 32px)}}.kpi-card--clickable{cursor:pointer;transition:all .2s}.kpi-card--clickable:hover{box-shadow:var(--shadow-lg);border-color:var(--color-primary);transform:translateY(-4px)}.kpi-card--clickable:active{transform:translateY(-2px)}.alert-card{align-items:center;gap:var(--space-base);padding:var(--space-base) var(--space-lg);border-radius:var(--radius-lg);background-color:var(--color-surface);margin-bottom:var(--space-base);border-left:4px solid;display:flex}.alert-card--warning{border-left-color:var(--color-warning);background-color:#f59e0b0d}.alert-card--danger{border-left-color:var(--color-danger);background-color:#ef44440d}.alert-card__icon{flex-shrink:0;font-size:20px}.alert-card__content{flex:1}.alert-card__title{font-weight:var(--font-weight-semibold);color:var(--color-text-primary);margin:0 0 2px}.alert-card__count{font-size:var(--font-size-2xl);font-weight:var(--font-weight-bold)}.alert-card__meta{font-size:var(--font-size-xs);color:var(--color-text-muted);margin-top:2px}.alert-card--clickable{cursor:pointer;transition:all .2s}.alert-card--clickable:hover{box-shadow:var(--shadow-md);transform:translate(4px)}[data-theme=dark] .alert-card--warning{background-color:#f59e0b14}[data-theme=dark] .alert-card--danger{background-color:#ef444414}.profile-hero{background:var(--color-surface-hover)}[data-theme=dark] .profile-hero{background:var(--color-surface)}.rpt-header{gap:var(--space-xl);margin-bottom:var(--space-2xl);padding:var(--space-xl) 0;border-bottom:1px solid var(--color-border-light);grid-template-columns:1fr auto;align-items:start;display:grid}.rpt-title{color:var(--color-text-primary);letter-spacing:-.02em;margin:0;font-size:clamp(1.875rem,4vw,2.25rem);font-weight:700}.rpt-subtitle{font-size:var(--font-size-sm);color:var(--color-text-muted);margin:6px 0 0;font-weight:500}.rpt-kpis{gap:var(--space-lg);margin-bottom:var(--space-2xl);grid-template-columns:repeat(auto-fit,minmax(160px,1fr));display:grid}.rpt-kpi{background:var(--color-surface);border:1px solid var(--color-border-light);border-radius:var(--radius-xl);padding:var(--space-lg) var(--space-base);text-align:center;transition:all var(--transition-fast);position:relative;overflow:hidden}.rpt-kpi:before{content:"";background:var(--color-primary);height:3px;position:absolute;top:0;left:0;right:0}.rpt-kpi:hover{border-color:var(--color-primary);transform:translateY(-2px);box-shadow:0 4px 12px #1e3a5f14}.rpt-kpi__value{color:var(--color-primary);margin:8px 0 4px;font-size:clamp(1.5rem,4vw,2rem);font-weight:700}.rpt-kpi__label{font-size:var(--font-size-xs);color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.4px;margin:0;font-weight:600}.rpt-tabs{gap:var(--space-xl);border-bottom:1px solid var(--color-border-light);margin-bottom:var(--space-xl);top:var(--header-height,60px);background:var(--color-surface);z-index:10;padding-bottom:0;display:flex;position:sticky}.rpt-tab{cursor:pointer;color:var(--color-text-secondary);font-weight:500;font-size:var(--font-size-base);transition:color var(--transition-fast);background:0 0;border:none;padding:12px 0;position:relative}.rpt-tab--active{color:var(--color-primary);font-weight:600}.rpt-tab--active:after{content:"";background:var(--color-primary);height:2px;position:absolute;bottom:-1px;left:0;right:0}.rpt-filters{align-items:center;gap:var(--space-base);padding:var(--space-lg);background:var(--color-surface);border:1px solid var(--color-border-light);border-radius:var(--radius-lg);margin-bottom:var(--space-xl);flex-wrap:wrap;display:flex}.rpt-filters__select{border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-bg);color:var(--color-text-primary);font-size:var(--font-size-sm);cursor:pointer;transition:all var(--transition-fast);padding:8px 12px}.rpt-filters__select:hover{border-color:var(--color-primary)}.rpt-filters__date-group{align-items:center;gap:var(--space-sm);display:flex}.rpt-filters__date-input{border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-bg);color:var(--color-text-primary);font-size:var(--font-size-sm);padding:8px 10px}.rpt-filters__date-label{font-size:var(--font-size-xs);color:var(--color-text-muted);text-transform:uppercase;font-weight:600}.rpt-charts{gap:var(--space-xl);margin-bottom:var(--space-2xl);grid-template-columns:repeat(auto-fit,minmax(450px,1fr));display:grid}.rpt-chart-card{background:var(--color-surface);border:1px solid var(--color-border-light);border-radius:var(--radius-xl);padding:var(--space-xl);transition:all var(--transition-fast)}.rpt-chart-card:hover{border-color:var(--color-primary);box-shadow:0 8px 24px #1e3a5f14}.rpt-chart-card--full{grid-column:1/-1}.rpt-chart__title{margin:0 0 var(--space-base) 0;font-size:var(--font-size-lg);color:var(--color-text-primary);font-weight:700}.rpt-table{border-collapse:collapse;width:100%;font-size:var(--font-size-sm)}.rpt-table thead{background:var(--color-bg);border-bottom:2px solid var(--color-border)}.rpt-table th{padding:12px var(--space-base);text-align:left;color:var(--color-text-primary);letter-spacing:.3px;text-transform:uppercase;font-weight:700;font-size:var(--font-size-xs)}.rpt-table tbody tr{border-bottom:1px solid var(--color-border-light);transition:background-color var(--transition-fast)}.rpt-table tbody tr:nth-child(2n){background-color:#1e3a5f05}.rpt-table tbody tr:hover{background-color:#1e3a5f0a}.rpt-table td{padding:12px var(--space-base);color:var(--color-text-secondary)}.rpt-table td strong{color:var(--color-text-primary);font-weight:600}.rpt-ticket-card{background:var(--color-surface);border:1px solid var(--color-border-light);border-radius:var(--radius-lg);margin-bottom:var(--space-lg);transition:all var(--transition-fast);overflow:hidden}.rpt-ticket-card:hover{border-color:var(--color-primary);box-shadow:0 6px 16px #1e3a5f14}.rpt-ticket-header{padding:var(--space-base) var(--space-lg);background:var(--color-bg);border-bottom:1px solid var(--color-border-light);justify-content:space-between;align-items:center;gap:var(--space-base);flex-wrap:wrap;display:flex}.rpt-ticket-number{color:var(--color-primary);font-weight:700;font-size:var(--font-size-sm)}.rpt-ticket-title{color:var(--color-text-primary);flex:1;font-weight:600}.rpt-ticket-badges{gap:var(--space-sm);display:flex}.rpt-ticket-badge{border-radius:var(--radius-full);font-size:var(--font-size-xs);padding:3px 8px;font-weight:600;display:inline-block}.rpt-ticket-body{grid-template-columns:1fr 1fr 1fr;display:grid}.rpt-ticket-col{padding:var(--space-lg);border-right:1px solid var(--color-border-light)}.rpt-ticket-col:last-child{border-right:none}.rpt-ticket-col-title{font-size:var(--font-size-xs);color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.4px;margin-bottom:var(--space-base);font-weight:700}.rpt-ticket-field{font-size:var(--font-size-sm);color:var(--color-text-secondary);margin-bottom:var(--space-sm);justify-content:space-between;align-items:flex-start;gap:var(--space-sm);display:flex}.rpt-ticket-field__value{color:var(--color-text-primary);font-weight:500}.rpt-timeline-dot{border-radius:50%;width:6px;height:6px;margin-right:6px;display:inline-block}.rpt-export-buttons{gap:var(--space-sm);display:flex}.rpt-export-btn{border-radius:var(--radius-md);border:1px solid var(--color-border);background:var(--color-surface);color:var(--color-text-primary);cursor:pointer;font-weight:600;font-size:var(--font-size-sm);transition:all var(--transition-fast);padding:10px 16px}.rpt-export-btn--primary{background:var(--color-primary);color:#fff;border:none}.rpt-export-btn--primary:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 6px 16px #1e3a5f33}.rpt-export-btn:disabled{opacity:.5;cursor:not-allowed}@media (max-width:768px){.rpt-header{gap:var(--space-lg);margin-bottom:var(--space-xl);padding:var(--space-lg) 0;grid-template-columns:1fr}.rpt-title{font-size:clamp(1.5rem,3.5vw,2rem)}.rpt-kpis{gap:var(--space-base);margin-bottom:var(--space-xl);grid-template-columns:repeat(2,1fr)}.rpt-kpi{padding:var(--space-base)}.rpt-kpi__value{font-size:clamp(1.25rem,3vw,1.75rem)}.rpt-tabs{gap:var(--space-lg);margin-bottom:var(--space-lg);-webkit-overflow-scrolling:touch;padding-bottom:var(--space-sm);overflow-x:auto}.rpt-tab{white-space:nowrap;font-size:var(--font-size-sm);padding:12px 0}.rpt-filters{gap:var(--space-sm);padding:var(--space-base);flex-direction:column;align-items:stretch}.rpt-filters__select,.rpt-filters__date-input{width:100%;padding:10px var(--space-base);font-size:var(--font-size-sm)}.rpt-filters__date-group{gap:var(--space-xs);flex-direction:column;width:100%}.rpt-filters__date-label{font-size:var(--font-size-xs)}.rpt-charts{gap:var(--space-lg);margin-bottom:var(--space-xl);grid-template-columns:1fr}.rpt-chart-card{padding:var(--space-lg)}.rpt-chart-card--full{grid-column:1}.rpt-chart__title{font-size:var(--font-size-base)}.rpt-table{font-size:var(--font-size-xs)}.rpt-table th,.rpt-table td{padding:10px var(--space-sm)}.rpt-table th{font-size:var(--font-size-xs)}.rpt-ticket-card{margin-bottom:var(--space-base)}.rpt-ticket-header{padding:var(--space-sm) var(--space-base);flex-direction:column;align-items:flex-start}.rpt-ticket-number{font-size:var(--font-size-xs)}.rpt-ticket-title{font-size:var(--font-size-sm);width:100%}.rpt-ticket-badges{gap:var(--space-xs);width:100%}.rpt-ticket-body{grid-template-columns:1fr}.rpt-ticket-col{border-right:none;border-bottom:1px solid var(--color-border-light);padding:var(--space-base)}.rpt-ticket-col:last-child{border-bottom:none}.rpt-ticket-col-title{font-size:var(--font-size-xs);margin-bottom:var(--space-sm)}.rpt-ticket-field{font-size:var(--font-size-xs);margin-bottom:var(--space-xs)}.rpt-export-buttons{gap:var(--space-xs);flex-direction:column}.rpt-export-btn{width:100%;padding:12px var(--space-base);font-size:var(--font-size-sm)}}@media (max-width:480px){.rpt-header{gap:var(--space-sm);margin-bottom:var(--space-lg);padding:var(--space-sm) 0;grid-template-columns:1fr}.rpt-title{font-size:clamp(1.25rem,3vw,1.75rem)}.rpt-subtitle{font-size:var(--font-size-xs);margin-top:4px}.rpt-kpis{gap:var(--space-xs);margin-bottom:var(--space-lg);grid-template-columns:1fr}.rpt-kpi{padding:var(--space-sm);border-radius:var(--radius-lg)}.rpt-kpi:before{height:2px}.rpt-kpi__value{margin:6px 0 2px;font-size:clamp(1rem,2.5vw,1.5rem)}.rpt-kpi__label{font-size:var(--font-size-2xs);letter-spacing:.2px}.rpt-tabs{gap:var(--space-sm);margin-bottom:var(--space-sm);padding-bottom:var(--space-xs);top:calc(var(--header-height,60px) + 0px)}.rpt-tab{font-size:var(--font-size-xs);padding:10px 0;font-weight:500}.rpt-tab--active:after{height:2px;bottom:-1px}.rpt-filters{gap:var(--space-xs);padding:var(--space-sm);border-radius:var(--radius-md);margin-bottom:var(--space-lg);flex-direction:column}.rpt-filters__select,.rpt-filters__date-input{width:100%;padding:10px var(--space-sm);font-size:var(--font-size-sm);border-radius:var(--radius-sm)}.rpt-filters__date-group{gap:var(--space-xs);flex-direction:column;width:100%}.rpt-filters__date-label{font-size:var(--font-size-2xs);text-transform:uppercase}.rpt-charts{gap:var(--space-sm);margin-bottom:var(--space-lg);grid-template-columns:1fr}.rpt-chart-card{padding:var(--space-base);border-radius:var(--radius-lg)}.rpt-chart__title{font-size:var(--font-size-sm);margin-bottom:var(--space-sm)}.rpt-table{font-size:var(--font-size-2xs);-webkit-overflow-scrolling:touch;display:block;overflow-x:auto}.rpt-table thead{display:none}.rpt-table tbody,.rpt-table tr,.rpt-table td{width:100%;display:block}.rpt-table tbody tr{border:none;border-bottom:2px solid var(--color-border-light);margin-bottom:var(--space-sm);border-radius:var(--radius-md);overflow:hidden}.rpt-table tbody tr:nth-child(2n),.rpt-table tbody tr:hover{background-color:#0000}.rpt-table td{padding:8px 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.config-perm-chip{background:var(--color-bg);border-color:var(--color-border-light);color:var(--color-text-secondary)}[data-theme=dark] .config-perm-list>li,[data-theme=dark] .config-perm-list>div,[data-theme=dark] .config-notif-channel,[data-theme=dark] .config-perm-form-card{background:var(--color-surface);border-color:var(--color-border-light)}[data-theme=dark] .config-toggle{background:var(--color-border-strong)}[data-theme=dark] .config-empty{background:var(--color-bg);border-color:var(--color-border-light)}[data-theme=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark}[data-theme=dark] .btn-ghost{color:var(--color-text-primary);background:#3b82f61f}[data-theme=dark] .nav-button,[data-theme=dark] .tab{color:var(--color-text-secondary);background:0 0}[data-theme=dark] .nav-button:hover,[data-theme=dark] .tab:hover{background:var(--color-surface);color:var(--color-text-primary)}[data-theme=dark] .nav-button--active,[data-theme=dark] .tab--active{color:var(--color-primary);border-bottom-color:var(--color-primary);background:0 0}[data-theme=dark] .card,[data-theme=dark] .drawer-content{background:var(--color-surface);border-color:var(--color-border-light)}[data-theme=dark] .badge{color:var(--color-primary);background:#3b82f624}[data-theme=dark] .modal-content,[data-theme=dark] .popup-content{background:var(--color-surface);border-color:var(--color-border-light)}[data-theme=dark] .auth-container,[data-theme=dark] .auth-card,[data-theme=dark] .auth-hero{background:var(--color-surface)}[data-theme=dark] .section-bg,[data-theme=dark] .page-section{background:var(--color-bg);color:var(--color-text-primary)}[data-theme=dark] input,[data-theme=dark] textarea,[data-theme=dark] select{border-color:var(--color-border-light);color:var(--color-text-primary);background:#141414d9}[data-theme=dark] input::placeholder,[data-theme=dark] textarea::placeholder{color:var(--color-text-muted)}[data-theme=dark] table,[data-theme=dark] thead,[data-theme=dark] tbody,[data-theme=dark] tr,[data-theme=dark] th,[data-theme=dark] td{border-color:var(--color-border-light);color:var(--color-text-primary);background:0 0}[data-theme=dark] tbody tr:hover{background:#3b82f614}[data-theme=dark] .dropdown-menu,[data-theme=dark] .menu{background:var(--color-surface);border-color:var(--color-border-light);box-shadow:0 4px 12px #0006}[data-theme=dark] .dropdown-item{color:var(--color-text-primary)}[data-theme=dark] .dropdown-item:hover{background:var(--color-surface-hover)}[data-theme=dark] .tooltip{background:var(--color-surface-elevated);color:var(--color-text-primary);border-color:var(--color-border)}[data-theme=dark] .alert,[data-theme=dark] .notification{background:var(--color-surface);border-color:var(--color-border-light);color:var(--color-text-primary)}[data-theme=dark] .spinner,[data-theme=dark] .loader{border-color:var(--color-border-light);border-top-color:var(--color-primary)}